Returns & Exchanges

At Arctic Fox, we want you to feel confident in your adventure-ready gear, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Pack Your Items

    Place the items in their original packaging, ensuring all tags are still attached and the garment is in its original, unworn condition.

  • 3.
    Label and Ship

    Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.