Returns & Exchanges
At Arctic Fox, we want you to feel confident in your adventure-ready gear, which is why we offer a seamless 30-day return policy for all unworn and unwashed items. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the items in their original packaging, ensuring all tags are still attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.